Dear Island Nursing and Rehab
I am writing to you on behalf of my sisters and myself. We want to thank you, your nursing staff and aides for the exceptional care they gave to our mother while she resided at your facility. The decision that you can no longer care for a loved one at home is always a difficult one that affects both parent and siblings physically and mentally. Our mother’s transition was easier than we ever expected due to the overall atmosphere of how she felt cared for, loved and respected by your staff, yourself included.
Mom was comfortable and accepting in a very short time and for that we are truly grateful, especially knowing that she was not the easiest person to please and care for. We apologize for the many unpleasant events that took place but which were handled with compassion and professionalism. Thank you again for administrating a facility that Allows residents to live out their remaining years with dignity.
Please share this letter with all those very special people that touched our lives. God bless.